Fraud

Learn how to spot it, how to stop it and how to report it.

Bank safely with these tips

Report an online scam

If you receive suspicious e-mail that appears to come from National Commercial Bank of Anguilla Ltd., please notify us immediately by forwarding the e-mail to service@ncbal.com. Do not open any attachments or click any links found in the suspicious e-mail.

If you believe you have provided personal or account information in response to a fraudulent e-mail or Web site, please contact National Commercial Bank of Anguilla Ltd. at 1 (264) 497-2101/2571 and contact the other financial institutions with which you have accounts.

Keep your passwords and PINs safe

Use unique and difficult passwords that only you know and are hard to guess. Avoid including personal information.

Change passwords on a regular basis

Try to use different passwords for your accounts. Don't save them on your device or write them down.

Protect all your digital devices with AV

Install anti-virus software on your computer and mobile phone, and learn about using a VPN for banking transactions.

Enable multi-factor authentication on your accounts

Enable multi-factor authentication (such as One Time Codes) on your login accounts where available. This provides you with additional protection.

Report fraud as soon as you suspect it

If you suspect there has been fraud on your account, don't wait - report it. The faster we know, the faster we can take measures to protect your funds.

Set transaction alerts for your accounts

Use alerts on your bank accounts and credit & debit cards to monitor your account activity in real time.

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General inquiries

NCBA proudly serves our clients from two convenient locations at the St. Mary’s Street in the Valley and in West End. Both locations are open from 8am to 2pm on Mondays to Thursdays and on Fridays from 8am to 4pm.

8:00am – 2:00pm – Mon. – Thur.
8:00am – 4:00pm – Fri.

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