KYC Self-update

Compliance

NCBA Digital KYC is a frictionless experience for updating Know-Your-Customer Information.
Update your Identification, Address, Source of Income, and other Personal Information.

KYC Self-update

NCBA continues to introduce innovative and technologically advanced ways of interacting with our customers. Our Digital KYC Self-update process allows account holders to quickly and securely update their Know Your Customer (KYC) information from anywhere at anytime.

Digital Identity

Quickly and securely create your digital identity, add your documents and get started

Biometrics

Use biometrics such as Facematch, fingerprints and face id to verify and secure your documents

Virtual Experience

Not on island? Unable to visit a branch? No problem. Our self update process can now be completed from anywhere virtually

Quick & Easy

Ready to get started? It's quick and easy, download the required mobile app below, upload documents, scan the QR Code and you're good to go.

How it works

Before you begin, please take some time to read our Disclosure & Indemnity Agreement

Download App

Download the ShareRing Me App from Apple app store or Google Play Store, and create an account using a valid Email address.

Step 1

Upload IDs, Address & Income Data

Scan and upload your KYC Data to include 2 Forms of ID (must include a valid Passport and must be scanned first), Proof of Address (e.g. an image of a Utility Bill) and Proof of Income (e.g. Job Letter, Salary Slip, Contract).

Note: If there is an issue in uploading your 2nd ID (e.g. Drivers License, Social Security Card) in the ShareRing Me App, you have the option to upload it straight to the KYC Self-update form in the step 4 of the process.

Step 2

Scan the QR Code

To submit your required data to NCBA, scan the eKYC QR code from NCBA’s website using the Sharing Me App (Note: the QR Code is accessible via laptops, desktops or tablets).

Once submitted you will be redirected to NCBA's Website Digital KYC Self-update Form.

Step 3

Review and Submit

Review information, complete the missing fields on the KYC Self-update form to the best of your abilities (it only takes a few minutes) and submit..

Powered by dgtlbanking.com

Step 4

Required Resources

Items marked with * are mandatory in order to complete the eKYC submission.

Frequently Asked Questions

Still require assistance? We're here to help

Please provide some details on the assistance you require with your eKYC Self-update as well as details on how we can reach you.

Please enable JavaScript in your browser to complete this form.
Name
I require assistance with: